Privacy Policy

This Privacy Policy outlines the commitment of Pure Casino to protecting the personal information of its users. The document explains how data is collected, processed, and secured when individuals engage with the services offered on the platform. This policy applies to all players and visitors, ensuring transparency in our data handling practices. At the official site Pure Casino UK, we are dedicated to maintaining the confidentiality and integrity of the information provided to us.

Information We Collect

To provide a secure and efficient gaming experience, we collect various types of personal data. The collection is limited to what is necessary for legitimate operational purposes. This includes:

Identity and Contact Data: This covers details provided during registration, such as name, date of birth, email address, physical address, and phone number. For verification purposes, we may also require copies of government-issued ID or passports.
Financial Data: Information related to payment methods, including masked credit card details, e-wallet identifiers, or cryptocurrency wallet addresses. We also maintain a history of transactions for accounting and security.
Technical Data: This includes automated data collection like IP addresses, browser types and versions, device information, and login data to ensure platform security and improve user experience.
Usage Data: Details about how the platform is used, including game history, session durations, and interaction with various features.

How Your Information Is Used

Personal data is processed for specific and lawful purposes. The primary uses of the collected information are to manage accounts, process financial transactions, and ensure compliance with regulatory requirements. We use this data to verify player identity, prevent fraudulent activity, and offer customer support. Furthermore, information may be used to communicate important service updates or promotional offers, such as cashback campaigns, subject to consent. These procedures help us maintain a safe and fair environment for all players.

Pure Casino does not sell personal data to third parties. Information may be shared with trusted partners only when necessary to deliver our services. This includes payment processors to handle deposits and withdrawals, as well as specialised services for conducting identity verification (KYC) checks. In certain circumstances, we may be legally required to disclose information to law enforcement or regulatory bodies under our Curaçao licence. All third parties are contractually bound to uphold strict data protection standards.

Data Security Measures

Protecting player information is a top priority. The platform employs robust security protocols, including 128-bit SSL encryption, to safeguard all data transmitted between a device and our servers. Additional security features include fraud prevention checks, secure login procedures, and stringent internal access controls to protect data from unauthorised access or alteration. These measures are regularly reviewed to ensure they meet current industry standards.

Your Rights and Controls

Players have several rights concerning their personal data. These include the right to access the information we hold, request corrections to any inaccuracies, and ask for data to be deleted, subject to legal and regulatory retention requirements. Individuals can also manage their communication preferences and opt out of marketing messages at any time. For guidance on managing gameplay and setting limits, please refer to the Pure Casino responsible gambling page for available tools.

Use of Cookies

Our platform uses cookies to enhance functionality and user experience. Cookies are small text files stored on a device that help us remember preferences, manage login sessions, and gather analytical data about site traffic. This allows us to improve our services and tailor content. Users have the option to manage cookie settings through their browser, although disabling essential cookies may affect platform performance.

Policy Updates

This Privacy Policy may be updated periodically to reflect changes in our practices or legal requirements. We encourage players to review this page regularly to stay informed. In the event of significant changes, we will make reasonable efforts to notify users through their registered contact details or a notice on the platform.

Contact Information

For any questions or concerns regarding this Privacy Policy or the handling of personal data, please contact our support team. Queries can be directed to support@purecasino.co. For matters specifically related to document submission and verification, please use documents@pure.casino.